Refund and Returns Policy for Safety Life Life – UAE

At Safety Life Life, customer satisfaction is our priority. This policy outlines the conditions for returns and refunds for purchases made through uae.safetylifesec.com.

Return Eligibility

Customers may request a return within 14 days from the date of delivery under the following conditions:

  • Manufacturing defects

  • Incorrect item received

  • Product damaged during shipping

To be eligible for a return:

  • The item must be unused and in its original condition

  • Original packaging and accessories must be included

  • Proof of purchase or order number must be provided

Non-Returnable Items

Returns will not be accepted for:

  • Products that have been installed or used

  • Items damaged due to misuse or improper handling

  • Products without original packaging

  • Customized or special-order products

Refund Process

After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund request.
Approved refunds will be processed within 7–14 business days using the original payment method or an agreed alternative method.

Shipping Costs

  • Safety Life Life covers return shipping costs if the return is due to an error or defect on our side.

  • Customers are responsible for return shipping costs for all other reasons.

Policy Scope

This policy applies to customers purchasing from uae.safetylifesec.com within the United Arab Emirates.

 

This policy applies to customers using uae.safetylifesec.com within the United Arab Emirates.